Franklin - With the holiday mail season in full swing, some residents in Franklin may have experienced—or currently are experiencing—delayed mail delivery.
One resident who lives near Ben Franklin Elementary School reported that the neighborhood has received mail anywhere from 6 p.m. to 9 p.m., a much later time than normal, since the middle of November.
According to officials at the United States Post Office, these delays were likely caused by an early start of annual holiday mail surges.
"Our holiday mailing season started earlier than anticipated this year. This has caused an increase in mail volume, resulting in expanded delivery times for the Franklin Post Office area," said Sean Hargadon, in charge of USPS corporate communications for metro Milwaukee.
However, Hargadon assured, the problem is being addressed.
"We are bringing on new employees and should see improvement in overall delivery times very soon," Hargadon said. "We apologize for any inconvenience this may have caused. We ask that our customers remain patient during this time."
Residents of Franklin should contact the local USPS office at 414-427-1414 with any questions or concerns regarding mail delivery.